The RealReal
About
The RealReal is a premier consignment shop nestled in the heart of New York City’s Upper East Side, operating from its flagship location at 870 Madison Ave, New York, NY 10021. Established as a trusted destination for curated pre-owned luxury items, the business combines the elegance of Manhattan’s Upper East Side with a commitment to sustainability and style. With a focus on high-quality secondhand goods, The RealReal caters to discerning shoppers seeking unique finds while supporting a circular economy.
Located in the vibrant Upper East Side district, the shop thrives in a neighborhood renowned for its cultural landmarks and upscale retail presence. Its proximity to iconic Manhattan attractions and easy accessibility via public transportation make it a convenient stop for locals and visitors alike. The business adheres to strict operational hours, closing promptly at 18:00, ensuring a seamless experience for customers who appreciate punctuality and efficiency.
As a customer-centric establishment, The RealReal prioritizes transparency and professionalism in every transaction. Its team of experts meticulously authenticates and evaluates each item, maintaining rigorous standards to uphold the shop’s reputation. While the business holds a current 2.8/5 rating, it remains dedicated to refining its processes and addressing feedback to enhance customer satisfaction. Clear communication and adherence to consignment guidelines underscore its mission to deliver value and trust in every interaction.
For inquiries or appointments, the shop can be reached at +1 212-203-3139, where staff are available to assist during business hours. By blending the charm of curated consignment with the sophistication of NYC’s Upper East Side, The RealReal continues to serve as a bridge between luxury and sustainability, offering a shopping experience rooted in authenticity and integrity.