Amazon Locker - Kiku

The Amazon Locker at Kiku sits inside the Rite Aid on Broadway, offering a no-frills solution for package pickups and returns. Broadway in this stretch of Washington Heights stays busy, with foot traffic from locals running errands and students from nearby Columbia’s uptown campuses. The locker system skips the need for face-to-face hand-offs, which can be a relief when you’re juggling groceries or rushing between appointments. Since it’s housed within the pharmacy, you won’t have to hunt for a standalone kiosk—just head to the back near the prescription counter. Returns work the same way: scan, drop, and move on without the usual shipping-label hassle.

If you’ve got questions about locker access or need to troubleshoot a code, their support line is (877) 346-6244. The setup is self-service by design, so there’s no staff to flag down—just follow the prompts on the touchscreen. For first-timers, the map pin helps: you can pull up directions here to spot the Rite Aid’s entrance. It’s one of those small conveniences that saves a trip to the post office, assuming you don’t mind the pharmacy’s fluorescent glow.